Contact Us

Questions about a piece? Need help with shipping? Send us a message and we'll get back to you as soon as possible.

Reach Out Anytime

The best way to reach us is via Instagram DM at @segundathrift. You can also fill in the form on this page and we'll get back to you.

Instagram
@segundathrift
DM for item inquiries, reservations, and shipping questions
Location
Philippines
Ships nationwide — Luzon, Visayas & Mindanao
Upload Nights
Follow @segundathrift for live drop announcements. New items posted in real time.
How to Reserve
Comment on the Instagram post to reserve. Off comments = reserved or sold. We'll DM you to confirm.

Send an Inquiry

Inquiry Sent!

Thank you for reaching out. We'll get back to you as soon as possible. For faster response, DM us on Instagram @segundathrift.

Frequently Asked Questions

How do I reserve an item?

+

Simply leave a comment on the Instagram post featuring the item you want. When comments are turned off on a post, that item has already been reserved or sold. After you comment, we'll reach out via DM to proceed with checkout and shipping.

Do you ship nationwide within the Philippines?

+

Yes! We ship to all provinces across Luzon, Visayas, and Mindanao. Shipping fees and courier options will be coordinated via DM after you reserve your piece.

What do the quality grades mean?

+

We use a three-tier grading system: HQ (High Quality — minimal signs of wear, great condition), Very HQ (like-new condition, barely worn), and Most HQ (exceptional condition, often brand new or as-new). All grades are honestly and accurately applied.

What payment methods do you accept?

+

Payment details are coordinated via DM after you reserve your item. Common payment options in the Philippines (GCash, bank transfer, etc.) are typically accepted. We'll confirm your options when we reach out.

Can I ask for additional photos or measurements?

+

Absolutely! DM us on Instagram @segundathrift before or after commenting to reserve. We're happy to provide additional photos, flat measurements, or answer any questions about a specific piece.

Are the items authentic?

+

Yes. When a piece is from a known brand (e.g. @zara, @ph5official, @kangol, @seanewyork), we note it in the caption along with an honesty note on condition. We never misrepresent an item's origin or condition.

When are new drops posted?

+

We post upload nights regularly. Follow @segundathrift and turn on post notifications so you don't miss new drops. Items can sell out quickly!

What is your returns or exchange policy?

+

Because each piece is secondhand and uniquely described, we encourage all buyers to review listings carefully before reserving. If there are concerns after receiving your item, reach out via DM and we'll do our best to assist you.